Privacy Policy
Last updated: May 3, 2026
1. Information We Collect
When you contact REB Human Services through our website forms, phone, or email, we collect information you provide directly: first and last name, email address, phone/mobile number, state of residence, the service you are interested in, and your message. We may also collect technical information such as your IP address and browser type for security and fraud prevention.
2. How We Use Your Information
- To respond to your inquiries and schedule consultations or evaluations.
- To send you appointment reminders, service updates, and case-related communications.
- To send SMS/text messages where you have explicitly consented.
- To comply with legal, regulatory, and professional obligations (HIPAA, state licensure).
3. SMS / Text Messaging Consent
By providing your mobile number and checking the SMS consent box on our contact form, you agree to receive SMS/text messages from REB Human Services related to appointment reminders, service updates, and case-related messages. Message frequency varies. Message and data rates may apply.
- Reply STOP at any time to unsubscribe from SMS messages (Reply STOP to opt out).
- Reply HELP for assistance (Reply HELP for help).
- Carriers are not liable for delayed or undelivered messages.
We do not sell, rent, or share your mobile information or SMS opt-in data with third parties or affiliates for marketing or promotional purposes.
Mobile opt-in information, including phone numbers and SMS consent, will not be shared with third parties for marketing purposes. We use it only to send the messages you asked for.
4. Mobile Information Sharing
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Sharing of Information
We share information only as necessary to deliver our services (e.g., with your retained attorney when you authorize forensic reports), to comply with the law, or with HIPAA-compliant service providers under written agreements. We do not sell personal information.
6. Data Security
We use industry-standard administrative, technical, and physical safeguards. All clinical documentation is handled within HIPAA-compliant systems. Our public website forms transmit data over encrypted connections (TLS).
7. Your Rights
You may request access, correction, or deletion of your personal information by emailing info@rebhumanservices.org.
8. Contact
REB Human Services · (802) 432-8882 · info@rebhumanservices.org