Terms and Conditions

Effective Date: 2025-11-03
Last Updated: 2025-11-03

Welcome to R.E.B. Human Services (“REBHS,” “we,” “us,” or “our”). By accessing or using our website — www.rebhumanservices.org — you agree to be bound by these Terms and Conditions and our Privacy Policy. Please read them carefully.

1. Services Provided
   R.E.B. Human Services offers remote telehealth services and professional psychological evaluations for immigration and mental health purposes. All services are conducted by licensed clinicians in compliance with state and federal regulations.
2. Use of the Website
   You agree to use our website for lawful purposes only and not to engage in any activity that could harm, disable, or impair the functionality of our systems or interfere with other users.
3. Client Responsibilities
   You are responsible for providing accurate and complete information when scheduling appointments, completing forms, or communicating with our team. Misrepresentation of information may result in termination of services.
4. Confidentiality and HIPAA Compliance
   REBHS strictly complies with the Health Insurance Portability and Accountability Act (HIPAA). All protected health information (PHI) shared with us is securely stored and used solely for clinical and administrative purposes.
5. Payment and Refund Policy
   Full or partial payment is required prior to delivery of evaluations or reports. Once a report is delivered or clinical sessions are conducted, payments are non-refundable. Refunds may be considered only in cases of administrative error.
6. Intellectual Property
   All website content, including text, graphics, and materials, is the property of REBHS and may not be reproduced without written permission.
7. Limitation of Liability
   REBHS is not liable for damages arising from your use or inability to use our website or services, except as required by law.
8. SMS Communication Consent
   By submitting your information or checking the consent box, you agree to receive SMS messages from REBHS regarding appointments, reminders, and administrative updates. Standard messaging rates may apply. You may opt out anytime by replying “STOP.”
9. Changes to These Terms
   We may update these Terms and Conditions at any time. Continued use of our website after such changes constitutes acceptance.
10. Contact Information
    For questions about these Terms, contact us at:
    [email protected]
    (802) 432-8882