Effective Date: 2025-11-03
Last Updated: 2025-11-03
R.E.B. Human Services is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.
- Information
We Collect We may collect:
Personal information: name, phone, email, address, and payment details.
Health information: data shared through clinical forms or telehealth sessions.
Technical information: browser type, IP address, and website usage patterns. - How We Use Your Information
We use your information to:
Schedule and provide services;
Communicate via SMS, phone, or email;
Process payments and manage invoices;
Improve user experience and website performance;
Maintain compliance with HIPAA and other laws. - Data Protection
We use secure, encrypted systems to store and transmit PHI. Access to confidential data is restricted to authorized clinical and administrative staff. - Sharing of Information
We do not sell or rent your personal information. Data may be shared only with:
Your authorized attorney (with consent);
Licensed clinicians within REBHS;
Third-party processors required for payment or communication (HIPAA-compliant vendors only). - Your Rights
You have the right to:
Access and request copies of your records;
Request correction of inaccurate information;
Withdraw consent for SMS or marketing communications. - Cookies
Our website may use cookies to improve functionality and analytics. You can disable cookies in your browser settings. - SMS & Email Communication
By providing your contact information, you consent to receive updates related to appointments, invoices, or service status. You may opt out anytime by following the instructions in the message. - Data Retention
Clinical and administrative records are retained in accordance with federal and state regulations, typically for seven (7) years or as legally required. - Updates to this Policy
We may update this Privacy Policy periodically. The “Last Updated” date reflects the latest revision. - Contact Us
For privacy-related concerns, contact:
[email protected] 
(802) 432-8882
